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what are the characteristic that a food and beverage server must posses for an effective telephone etiquette

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ANGELALOBOS32IN ANGELALOBOS32IN

Answer:

EmployeesSmile. It sounds silly, but callers can “hear” a smile… and it sets the tone for the call.Identify yourself. ...Pay attention. ...Don't interrupt. ...Hold, please. ...Eliminate dead air. ...Keep calm

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