Intention State your intention to help the program or individual
Gist of the Feedback One sentence synopsis of what needs to be corrected, stated in a positive manner
Probing (Understanding, Reasons) Focus on the positive intention of the recipient and avoid questions that reflect any judgment. Be objective in asking questions.
Review of Results Let the recipient see the situation and assess by himself. Guide if needed.
Action Plans Allow the person receiving feedback to come up with a workable and feasible solution
