SITUATIONS:

1. Somebody came to your house asking for your father.

2. A friend of yours opposes your given ideas in the meeting you both have attended. How should you ask her for his reason of opposing your idea?

3. You want to end your conversation with a client since your boss is calling you to his office.

4. As an information officer in a hotel, a customer is complaining about the services in the unit she is staying. 5. It is your first time to meet your boyfriend's/girlfriend's mother.

RESPONSES:

1
2
3
4


HELP :<​