A.direction : write positive for positive greetings or welcoming of guest and negative for negative greetings or body language to the guest . write you answer on the space provide._______1.eye contact_______2.chewing on a pencil_________3.listening closely _________4.smiling ______5.leaning up against the wall _______6.seat gents before ladies________7.it must be ensured that the chair is not dragged _______8.show irritation due to indecivisiveness of guest as to where to sit________9.stand straight 9-12 behind the guest chair _________10.once the guest are seated napkin kust be unfolded from the left hand side and placed on guest lap witout touching the guest and ensuring that the arm is away from the guest's​