ACTIVITY 9
Direction. Answer the following questions.
1. What is buying and selling?
2. What are the differences between needs, wants and demands?
3. What are the basic needs of man? Why are they called busic?
4. What are the 7 steps of selling process?
5. Do you think the 5-step of buying process will help us in malang purchasing decision? How?
6. Why is it important to innow the customer needs?

Buying is the acquisition of an object in exchange of money, whereas selling is acquiring money, in exchange of relinquishing all claims of ownership from an object. Buying and selling are two terms that are often used relatively; when ever there is talk to buying, there is talk of selling.
Wants are requests directed to specific types of items. Demands are requests for specific products that the buyer is willing to and able to pay for. In a consumer market examples are usually very clear to identify.
A wife makes herself irresistible to her husband by learning to meet his five basic needs.

1. His need for admiration and respect

2. His need for sexual fulfillment

3. His need for home support

4.His need for her attractiveness.5

His need for a life companion.

4.

Step 1: Prospecting and qualifying.

Step 2: Preparation/pre-approach.

Step 3: Approach.

Step 4: Presentation.

Step 5: Handling objections.

Step 6: Closing the sale.

Step 7: Follow up.