23. It is the customer's rejection or acceptance of the product. 24. It matters to the elements that collectively form of good or dvantage. 25. Are low priced items that are routinely purchased on a re 26. Is personal service on the part of the seller, most common a 27. Are the repair and maintenance services rendered by the se 28. Are the consumer rented facility of the sellers in a certain po 29. The process consist of two sets: one is internal which I e other is external which looks at the customer's needs and wants. 30. Determining the competitor's positioning and describe thei