IMPORTANCE OF SYMPATHY TOWARDS CUSTOMERS
Sympathy towards customer is very important because it is a way on how the company put the customers shoes and they can feel customer problems and they could give solutions by means of meeting the customer expectations. The rule of empathy is to empathy is to create a satisfactory customer. An empathy can show to the customers that the company care to them and will improve their overall impression of your company, even if they’ve recently had a negative experience.
4 negative traits that you have encountered from someone that works in a customer service field.
1. The customer sales representative is not approachable
2. The customer sales representative has no communication skills.
3. The customer sales representative has an enthusiasm and
4. Has patience
What is the difference of dominant trait and recessive trait" brainly.ph/question/9193138
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