Answer:
Communication serves four major functions within a group or organization. These are :
Control
Motivation
Emotional expression
Information
Let’s discuss these functions one by one
Control
When employees communicate any job-related grievance to their immediate boss, follow their job description, or comply with company policies, communication is performing a control function.
Motivation
Communication fosters motivation by clarifying to employees what they must do, how well they are doing it, and how they can improve if performance is subpar. The formation of specific goals, feedback on progress toward the goals, and reward for desired behavior all stimulate motivation and require communication.
Emotional Expression
Communication is a fundamental mechanism by which members of group shows their satisfaction and frustrations. Communication, therefore, provides for the emotional expression of feelings and fulfillment of social needs.
Information
Communication provides the information individuals and groups need to make decisions by transmitting the data needed to identify and evaluate choices. Thus communication helps to facilitate decision making.
Explanation:
