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Hiw do you handle cuatomer’s complaint?

Sagot :

INNAAHESTRERAIN INNAAHESTRERAIN

Answer:

Stay calm.

Listen well.

Acknowledge the problem.

Get the facts.

Offer a solution.

Explanation:

Listen carefully to the person who is angry. ...

Let your customer vent for a few minutes if necessary. ...

Show empathy for your customer's concerns. ...

Thank your customer for complaining. ...

Sincerely apologize even if you are not the cause of the problem. ...

Get the facts. .

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