1. The success and failure of an organization depend on what? 2. Complete the sentence of a leaders' characteristics from this lesson. A leader... 3. Case Scenarios: If you are a good leader and: an employee repeatedly came in late (while clients are waiting) but has a valid reason, what do you do? an employees' action caused a client's account to pull out, what would you do? an employee is seen using social media and games during company hours, what would you do?
