Sagot :
Answer:
1. How does hotel Registration Form contribute to management and safety?
- The guest registration procedure involves several steps that, if followed accurately, will allow management to ensure a pleasant, efficient, and safe visit.
2. How can a Complaint Action Form help both the hotel management and the guest?
- Actually guest's complain can even be profitable. Just make sure to react quick and solve the problem in a pleasant manner. When unhappy guest receive the solution, they are more likely to be your loyal guest and share a good word about you.
3. Why hotels prepare to use Guest Request Tracker?
- A guest service request tracker is used to track requests made by the guest to front desk/housekeeping staff. As the centre of the hotel front office is responsible for coordinating most of the guest services. Hotels prepare to use Guest Request Tracker because the Front desk agent or the guest service staff need to respond knowledgeably to guest requests for information and special request.
4. How to fill up the Baby-Sitting Request Form?
- Babysitting service request form used in hotel housekeeping, When a request for babysitting service is received from the guest the Housekeeping staff should note down the details on the ‘Babysitting Form’. Details like Guest name, Room number, requested date, duration, start time, end time, proximate cost, confirmation details from the babysitting service provider etc. are updated.