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demanding and complaining customers are inevitable.How would you handle a rude guest who is unhappy with your service?​

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MJJAMESANTHONYIN

Answer:

Question: demanding and complaining customers are inevitable.How would you handle a rude guest who is unhappy with your service?

Answer:

#Make sure that you listen actively to their problems or complaints, and resist the urge to interrupt or solve the problem right away. Be empathic and understanding, and make sure that your body language communicates this. If you're not sure how to fix the situation, then ask your client what will make them happy.

#Make sure he understands you're here to help and are eager to fix the problem. Take your time and actively listen. Give her your complete attention, clarify and repeat what you've heard so the guest is certain you understand the situation. Thank her for bringing the problem to you and ask her what she wants you to do.

#READYTOHELP

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