10. What part of the face should be overlapped ends of towels be positioned? A. Nape of the neck B. Near the ears C. On the chin D. Under the chin 11. What materials are used to protect the operators and patron's clothing from getting dirty during the treatment process? A. Hand towel B. Hair clips C. Laboratory outfit D. Tissue paper 12. How is the patron's collar wrapped? A. Folded outward B. Folded inward C. Leave it as is D. Fold it together with towel 13. What refers to the preparation used for cleaning the scalp and hair? A. Cold wave lotion B. Hair rinse C. Neutralizer D. Shampoo 14. How often should you shampoo the hair? A. Everyday B. Every other day C. Once every after 3 days D. As often as necessary 15. What must one do to obtain correct information in the selection of shampoo A. Advertisement from the magazines C. The brand label B. The manufacturer's direction D. The lecture given by the teacher or expert