Direction: TRUE OR FALSE: Read the statement below. Write True if the
statement is correct and False if the statement is incorrect.
1. We have to wait for the cigarette butts to accumulate before changing
ashtrays.
2. The three minute check gives customers an opportunity to tell you if
there is something wrong with the menu.
3. When food is pre-plated, the service to the guest is done from the left.
4. Soups are served from the right unless poured from a soup tureen in
which case it is done from the left.
5. All beverages are served from the right.
6. If there is no children or elderly the ladies are always served first.
7. It is best to communicate with the non-native guest by using a native
language.
8. Treat guests on the basis of their pace
9. It is not important for service staff to revisit the table a few minute later
to check that the meals are to the customer's satisfaction.
10. Always arrange necessary baby chairs, cutlery and service to
accommodate all request whenever required.​