2. Good communication skills also require good listening skills. (blank).
you believe you heard back to the speaker will give the speaker a chance to know that you are
listening, and it will provide both of you with an immediate opportunity to clear up any
misunderstanding.
A. Using obscene language is a sure way to make people angry.
B. Most mix-ups in communications are a result of inattentive listening.
C. You should be sure to speak loudly and clearly to be heard.
D. A generous smile communicates a warm personality​