Sagot :
Answer:
1.what are the 5 active listening2l skills?
- Pay attention.
- Show that you're listening.
- Provide feedback.
- Defer judgment.
- Respond appropriately.
2.Give one example or situation for each skill?
Examples of Active Listening Techniques
- Building trust and establishing rapport.
- Demonstrating concern.
- Paraphrasing to show understanding.
- Using nonverbal cues which show understanding such as nodding, eye contact, and leaning forward.
- Brief verbal affirmations like “I see,” “I know,” “Sure,” “Thank you,” or “I understand”
Explanation: