Sagot :
Answer:
TYPES OF COMPLAINING COSTUMERS
- The Meek Customer - will avoid submitting a complaint because he or she doesn't want to be a pain or believes you don't care.
- The Aggressive Customer - he exact opposite of the Meek Customer, the Aggressive Customer will loudly voice any complaints and will not accept excuses.
- The High Roller Customer - is likely to complain in a reasonable manner, unless he or she is an Aggressive Customer hybrid.
- The Rip-Off Customer - Instead of looking for an answer or satisfactory support experience, the Rip-Off Customer is looking for a handout.
- The Chronic Complainer Customer - is never happy and continuously reports issues.