Getting acquainted with the essential terms in the study of front office is not enough, what also matters is you should also be able to explain the inter-relationships of the sections in the department. Now, I will require you to explain thoroughly your answers.

As a future front office manager and decision-maker in the workplace, how will you deal with an employee who happens not to know the functions of front office and even not knowing his/her role? How will you manage your workforce skills and knowledge efficiently and effectively without affecting the operation of the business?